Shipping Policy

Last updated: September 2, 2026

At The Pet Garden, we work to get your order on its way quickly and keep the delivery experience simple and straightforward.

Shipping Destinations

We currently ship within the United States, including all 50 states.

International shipping is no*t currently available.

Processing & Delivery

Orders are typically processed within 1–3 business days.

After your order has been processed, delivery generally takes 5–11 business days, depending on the destination and shipping conditions.

Please note that delivery may occasionally be affected by circumstances outside our control, such as carrier delays, severe weather, or other unexpected disruptions.

Shipping Options & Rates

We offer Standard Shipping and, where available, Economy Shipping.

Most orders are shipped using our Standard Shipping option.

Shipping charges, including any available free-shipping offers, will be clearly shown at checkout before you complete your purchase.

Tracking Your Order

Once your order has shipped, tracking information will be provided when available so you can follow its progress.

Please allow some time for tracking information to update after shipment.

Delivery Issues

If your order is delayed, appears to be stuck in transit, or you experience another delivery issue, please contact us. We'll review the situation and help work toward a resolution.

If your tracking shows the package as delivered but you cannot locate it, we recommend checking around your delivery area and with household members or neighbors before contacting us.

Questions About Shipping?

We're here to help.

Please contact us through our Contact Us page and include your order number so we can assist you as quickly as possible.

The Pet Garden
Quality essentials for play, care, and everyday life with your pet.